University of Utah Job Description
Manages the administrative and day-to-day activities of a patient care site to ensure the smooth functioning of all activities for the practice. This includes coordinating the workflow with medical/technical personnel as well as office staff.
Five years of business/office experience with at least two of the years in a supervisory capacity and in a medical setting, or equivalency; a knowledge of third party payers, billings and collections; demonstrated communication and organizational skills; and a commitment to provide excellent customer service required. CPT and ICD-10 coding and computer experience is highly preferred.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
The incumbent works independently in the performance of most tasks and has authority to make hire/fire/salary recommendations. He/she is responsible to oversee most clinic support activities. The incumbent may be authorized to order clinic supplies and determine write-offs on accounts. In conjunction with the Business Officer, he/she may make recommendations regarding exam pricing and total care pricing and be authorized to develop patient contracts. The decision to raise fees for medical services would be referred to the supervisor. The incumbent may refer patients/clients to other appropriate facilities.
Some challenges the incumbent may encounter include determining the most effective procedure for collecting past-due accounts; managing the administrative details in a manner that optimizes efficiency and provides quality patient care; and responding to patient requests for medical services. Information and referrals often involve coordinating activities with many medical professionals and departments.
250 East 200 South, Suite 125,
Salt Lake City, Utah 84111
Phone: 801.581.2169 Email: AskHR@utah.edu
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