University of Utah Job Description
Initiate, coordinate and manage the investigation, evaluation, negotiation, resolution and loss prevention procedures for University-wide property, automobile and general liability claims and incident reports. Also provide risk management assessment and coordination of professional liability and workers compensation claims. Assist the University Risk Manager in planning, directing and coordinating certain risk management and insurance processes and functions at the University as an enterprise. Promote working relationships with virtually every University department as well as outside insurers, attorneys and businesses.
Requires a Bachelor’s degree in Business, or a related field or equivalency (one year of education can be substituted for two years of related work experience) plus 3 to 5 years of experience that includes a background in insurance claims administration with demonstrated human relations and effective communications skills.
Multi-line property and casualty insurance claim adjuster experience preferred.
Computer skills are required. Familiarity and comfort with MS Office, the internet and willingness to learn and gain expertise with the university and department specific computer programs. Website management skills are preferred.
Certification such as the Associate in Claims (AIC) professional designation from the Insurance Institute of America is preferred.
Interpersonal skills, effective written and verbal communication, conflict resolution and report preparation expertise are required. Risk Management and multi-line insurance knowledge and experience are preferred.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
The incumbent has the authority to acquire relevant facts in connection with an incident, or accident involving loss (general liability, property, or vehicle.) S/he may determine whether to pursue, or settle a claim an also has the authority to negotiate claims on behalf of the University with other insurance adjusters, or at-fault individuals, and advises employees pertaining to the type of insurance waiver required from field trips, or special events.
The Risk Management Coordinator also has the authority to explain policies and procedures to students who wish to discuss their tuition appeals, explain Appeals and Appellate Committee decisions and help the student coordinate all information needed if a hearing is requested.
Issues that involve legal counsel, new insurance coverage that may be required and decisions that would require a change to University policy and procedures are referred to the Risk and Insurance Manager.
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.
250 East 200 South, Suite 125,
Salt Lake City, Utah 84111
Phone: 801.581.2169 Email: AskHR@utah.edu
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