University of Utah Job Description
Evaluates and analyzes financial information submitted by applicants to determine eligibility for financial assistance and determine type and amount of aid to be awarded in accordance with established federal and university standards and guidelines. Coordinates the awarding of all federal and state student aid funding, University and private scholarships. Provides professional assistance to students by advising and assisting them with financial planning.
Ensures compliance with federal and state statutes, regulations and procedures.
Bachelor's Degree in Business, Humanities, Social and Behavioral Science, or a related area, or equivalency (one year of education can be substituted for two years of related work experience); a minimum of one year of experience in counseling, budgeting, public relations, or computer technology; and demonstrated human relations and effective communications skills required. The ability to work with a diverse population of students, and learn and understand federal and state regulations and financial aid procedures are critical elements of this position.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
The incumbent has the authority to determine student eligibility and approve or deny federal funding; make adjustments to eligibility according to changed circumstances; and make decisions pertaining to appeals for an exception to policy while remaining in compliance with federal regulations. He/she also has authority to release registration holds; waive late fees and bill students; as well as monitor the quantitative and qualitative academic progress (Satisfactory Academic Progress) of students receiving financial aid. The Counselor reviews appeals as a committee member in instances where aid has been denied for the purpose of making a consensus determination.
Most decisions regarding a student's individual aid can be handled at the counselor level. Referrals to the supervisor are generally made only when the student is not satisfied with the decision, or explanation he/she has received.
Problems most frequently encountered by the incumbent involve staying current with, dealing with and understanding the myriad aspects of changes in the laws that relate to federal student aid programs. The incumbent follows detail procedures and ensures a posture of compliance; assists students who are emotionally distraught over financial aid denial; and address problems found in the coordination and implementation of Quality Assurance Program.
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.
250 East 200 South, Suite 125,
Salt Lake City, Utah 84111
Phone: 801.581.2169 Email: AskHR@utah.edu
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