Job Description

University of Utah Job Description

Job Summary

Performs a variety of administrative functions requiring basic bookkeeping knowledge in support of a billing department or unit.

Qualifications

This position requires two years of general office or billing experience or equivalency (one year of education can be substituted for two years of related work experience), basic knowledge of bookkeeping and debits and credits, spreadsheet, word processing, and 10-key skills, and demonstrated human relation and effective communication skills.

Experience in a medical office or with medical billing may be preferred, depending on department.

This position is patient-sensitive and must fulfill all associated vaccination requirements, or be approved for an exemption, prior to the first day of work. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Essential Functions

1. Balances, batches, and distributes incoming payments.
2. Enters refund check requests in computer and balances check log.
3. Prepares payments for bank deposit and deposits in bank.
4. Prepares and mails hospital liens and lien releases in an accurate and timely fashion.
5. Processes and logs credit card payments.
6. Enters pre-authorization and demographic information in computer.
7. Prints and mails or faxes claims, letters, and refunds, and sends certified mail.
8. Prepares worksheets and letters in support of the Utah finders program.
9. Processes secondary billing, to include coordination of benefits.
10. Performs other support tasks, such as log maintenance, document scanning, copying, filing, document retrieval, message and check delivery and pick-up, and staffing front desk.
11. May assist other department staff with payment posting and bank reconciliation.
12. May order medical records.
13. Carries out special projects as assigned by supervisor.

Problem Solving

This position has limited decision-making authority. However, he or she must work independently and prioritize competing tasks to meet multiple deadlines and productivity requirements. In certain positions, incumbent productivity may be measured against established department standards. The ability of other billing and collections staff to post payments and reduce accounts receivable backlog depends on the incumbent's productivity, accuracy, and organizational skills.

Comments

Not all incumbents perform all duties listed above due to internal control requirements for separation of duties and differing departmental requirements.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking. 

Seldom: Bending, reaching overhead.

The staff member must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.  The individual must demonstrate knowledge of the principles of life span growth and development and the ability to assess data regarding the patient's status and provide care as described in the department's policies and procedures manual.