Job Description

University of Utah Job Description

Job Summary

Supervises and coordinates the daily activities of the department by hiring and training new staff, evaluating performance, scheduling work shifts, monitoring of supplies and inventory and preparation of statistical reports.

Qualifications

This position requires eight years of related experience with at least two of those years in a supervisory capacity or equivalency (one year of education can be substituted for two years of related work experience); demonstrated human relations, and effective communication skills.

Depending on the area of assignment, related experience could include medical billing and collections, medical records, pre-authorization, admissions, or other related experience.

A Bachelor's degree in a related area, such as Accounting, Business, or Healthcare Management, may be preferred.

Some positions may require knowledge of accounting, collections, coding, cash postings, data entry, and/or medical terminology.

This position is patient-sensitive and must fulfill all associated vaccination requirements, or be approved for an exemption, prior to the first day of work. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Essential Functions

1. Supervises the daily operations of the department including interviewing and hiring staff, assigning work, evaluating performance, training, planning work schedules and recommending pay increases.
2. Resolves problems and responds to complaints.
3. Assists in the revision and addition of department policies and procedures.
4. Assists in the long range planning of department goals.
5. Maintains department records and prepares monthly reports.
6. Organizes and conducts monthly staff meetings.
7. Orders materials and supplies for the department.
8. Participates and serves on committees/meetings.
9. May perform all duties of the department as required.
10. May assist in budget preparation.

Problem Solving

The incumbent has the authority to develop department staffing schedules, which may include duty assignments, vacations and other requests for time off. The incumbent is authorized to enforce the department’s written standards of practice, policies and procedures and initiate corrective action as necessary. The incumbent is actively involved in the hiring interview process and will have direct input into the selection of new employees. The incumbent assumes the major responsibility for the employee evaluation process. The incumbent recommends purchases for the acquisition of necessary supplies.

Major challenges encountered by the incumbent include scheduling work shifts and making any adjustments to the schedule in response to staff absences so all job duties are performed. Another challenge is evaluating job performances to insure department job standards are being maintained and taking action to correct problems. The incumbent will perform quality assurance duties to maintain preventive procedures on equipment and/or instruments.

Comments

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking. 

Seldom: Bending, reaching overhead.

The staff member must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.  The individual must demonstrate knowledge of the principles of life span growth and development and the ability to assess data regarding the patient's status and provide care as described in the department's policies and procedures manual.