University of Utah Job Description
Leads the management, support, monitoring, and troubleshooting of department UNIX systems and environments. Performs routine and complex system maintenance tasks, including hardware and software upgrades, system recovery, and performance tuning. Creates and maintains development and production environments for specialized systems. Provides tools and support for department staff. Installs system and application hardware and software. Assists in the analysis and purchase decisions of vendor products. Works with vendors on product upgrades, maintenance, and support.
Monitors system security and performance; troubleshoots security probes and hardware and software errors. Performs system vulnerability scanning. Investigates and provides information to technical and project leads about operating system and utilities features and limitations. Designs and codes programs and scripts. Follows industry recommendations and department programming standards to ensure code efficiency. Troubleshoots and repairs existing scripts and provides input on code fixes and alternative solutions. Adequately documents and maintains change management control of all scripts and programs written.
Attends team meetings, and communicates (verbally and in writing) programming and system issues to appropriate staff and customers. Presents findings, recommendations, and specifications both verbally and in writing. Provides time and resource estimates to managers for new projects as well as problem resolution. Tests applications and analyzes program output and error logs. Designs and implements environments in support of mission critical applications required to be highly available. Continuously looks for system weaknesses and ways to improve on that which is currently implemented. Occasionally participates in a virtual team in troubleshooting efforts that involve diverse departmental groups.
Requires a bachelor's degree in area of specialty, or equivalency (one year of education can be substituted for two years of related work experience); and 4-6 years of experience in the field or in a related area.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to a supervisor or manager.
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.
250 East 200 South, Suite 125,
Salt Lake City, Utah 84111
Phone: 801.581.2169 Email: AskHR@utah.edu
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