Job Description

University of Utah Job Description

Job Summary

This position provides foreign language interpretation, written translation and assists in education for non-English speaking customers, students or participants of the organization. Challenges include accurately interpreting and communicating information in an unbiased, clear and concise manner with patients, families, healthcare staff and physicians.

Qualifications

Required

• Associate's degree in a foreign language, or equivalency (one year of education can be substituted for two years of related work experience).

Preferred

• Depending upon the department of hire, a knowledge of medical terminology may be required.

This position is patient-sensitive and must fulfill all associated vaccination requirements, or be approved for an exemption, prior to the first day of work. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Essential Functions

• Interprets communication between the staff and non-English speaking population.
• Translates written educational materials and documents in accordance with readability guidelines.
• Follows up with the non-English speaking population to inquire about the status of individual patients and answers questions.
• Assists the non-English speaking population in completing medical, financial and related forms.
• Escorts non-English speaking population to the appropriate service area.
• May provide patient education and discharge planning in conjunction with nursing and rehabilitation staff.

Problem Solving

• Ability to perform the essential functions of the job as outlined above.
• Demonstrated ability to accurately interpret and translate verbal and written text.
• Demonstrated human relations and effective communication skills.
• Ability to work independently in an efficient, productive manner maintaining composure and sensitivity in accordance with the environment of health care services.

Comments

Employee must be able to meet the following requirements with or without an accommodation.

• This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

The staff member must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.  The individual must demonstrate knowledge of the principles of life span growth and development and the ability to assess data regarding the patient's status and provide care as described in the department's policies and procedures manual.