Job Description

University of Utah Job Description

Job Summary

Greets and assists guests in person or over the phone. Provides general office support to the Human Resources staff. Process and maintains personnel records, forms and files. Must demonstrate advanced knowledge of general office skills and equipment and personnel policies and procedures.

Qualifications

Two years of general office experience or equivalency (one year of education can be substituted for two years of related work experience); familiarity with general office equipment; and demonstrated organizational, computer, human relation and effective communication skills required.

Previous experience in a Human Resources office is preferred.

This position has no responsibility for providing care to patients.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Essential Functions

1. Answers phones and refers calls to the appropriate person; answer questions related to human resources, payroll and the job application process.
2. Assists interested parties in completing job applications via the on-line system.
3. Replies to incoming e-mail requests on current openings to interested parties.
4. Sorts and distributes all incoming faxes and mail.
5. Updates and informs customers of current positions, as requested.
6. Creates and maintains files of all personnel information; removes data from files on a time sensitive schedule.
7. Performs periodic auditing and archiving duties.
8. Performs Word processing, completes various types of correspondence.
9. Responds to both verbal and written verification of employment requests.
10. Retains log of employment verification requests.
11. Assist in special projects throughout the Human Resources department.
12. Screens incoming on-line applications for minimum requirements before qualifying candidate for position.

Problem Solving

Human Resources Assistants must act professionally when encountering customers who at times may be frustrated or threatening. Frequent interruptions while working on various projects require strong organizational skills. The essential functions of this position require the incumbent to routinely process highly confidential and sensitive personnel records in a professional and confidential manner.

Comments

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking. 

Seldom: Bending, reaching overhead.