University of Utah Job Description
Operates computer and related peripheral data-processing equipment to process software programs and produce printed output of required results. Provides customer service in computing centers.
One year of computer operations experience or equivalency (one year of education can be substituted for two years of related work experience) required; demonstrated human relations and effective communication skills are also required.
Previous customer service experience is preferred.
This position is not responsible for providing patient care.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
The computer operator is expected to be familiar with policies and to be able to properly apply policies. The computer operator performs basic hardware and software troubleshooting and assists customers with computer software and hardware devices. The position composes detailed problem reports when more advanced technical assistance is needed. When the computer operator determines the customer needs assistance outside the scope of their knowledge they will find an appropriate referral and assist in contacting that person.
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.
250 East 200 South, Suite 125,
Salt Lake City, Utah 84111
Phone: 801.581.2169 Email: AskHR@utah.edu
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