Certificate Programs
The University of Utah Division of Human Resources offers certificates programs designed to increase participants’ capability and confidence in skills that are essential for professional success.
To earn a certificate, individuals must attend all required in-person classes. Participants will also be required to complete online activities for each class, including responding to at least one on-line discussion thread for each class.
Participants will have one year to complete certificate programs. Individuals who enroll in a certificate program prior to January 2013 will be grandfathered into the new program, and will not be required to repeat or take additional courses, and will have two years to complete the certificate.
Business Essentials
This program focuses on skills needed to be successful in any type of work environment. Participants can register for individual courses or for the entire program.
Courses in this series:
Business Writing (through July, 2016)
Business Writing - Web-Based Training (replaces classroom training after July, 2016)
Collaboration in the Workplace
Customer Service/Service Excellence
Presentation Skills
Project Management
Time Management
Director Essentials
The Directors Essentials program focuses on topics essential for building employee and organizational capability as well as accountability for the oversight of people-management processes. This program will be of interest to new and experienced director-level staff who have responsibility for people, budgets and the operational management of single or multiple units. The workshop for each topic is 90 minutes and complemented with some short on-line pre and post work. Participants can register for individual courses or for the entire program.
Courses in this series:
Directors as Leaders
Hiring the Best for Directors
Employee Engagement for Directors
Performance Management for Directors
Addressing Poor Performance for Directors
Leading and Managing Change
Management Essentials
The Management Essentials program focuses on building skills and enhancing management and supervision capabilities. This program is designed for new and aspiring supervisors as well as individuals who would like to take on future management roles. Participants can register for individual courses or for the entire program.
Courses in this series:
Introduction to Management
Hiring the Best
Employee Engagement
Performance Management
Poor Performance and the Corrective Action Process
Relationship Management
Running a Department (through June, 2016)
Running a Department- Web-Based Training (replaces Running a Department classroom training after June, 2016)
Professional Development
The Professional Development program is designed to address competencies required to build a strong career, including communication, critical thinking, and emotional intelligence. Participants can register for individual courses or for the entire program.
Courses in this series:
Creating a Successful Career
Decision Making (not offered after May, 2016. Replaced with Problem Solving Skills and Decisions Making Web-Based Training)
Giving and Receiving Feedback
Goals and Personal Motivation
Navigating Communication Styles
Problem Solving Skills and Decision Making - Web-Based Training (replaces Decision Making after May, 2016)