Service Awards - Staff FAQ
I was supposed to receive a service award and I have not received any information at all. What is happening?
Contact the Service Award Coordinator at 801-581-5469.There are many steps to the service awardprocess. The Service Award Coordinator can help find the problem.
I have lost my catalog and don’t know where to order my service award.
If you still have your pin number go to http://www.hr.utah.edu. Click on Service Award Order your service award Continue choose years of service click on award of your choice click on number near the bottom of the screen enter your pin number and follow directions.
If you do not have your pin number, call the Service Award Coordinator @ 801-581-5469.
I received my service award catalog a year ago and have not ordered yet. Is it too late to order?
No, it is not too late.Just follow the directions in the previous answer.
I would like to exchange my service award for something else. How may I do that?
You have 90 days to exchange an award. Your award comes with instructions for exchanging items. If you cannot find this sheet, call the Service Award Coordinator @ 801-581-5469.
I want to reallocate the money for the service award to a campus organization.How do I accomplish this?
First, the department must agree to reallocate the funds to the organization. Your accounting person can help you with this. The employee does not receive credit for a charitable contribution. Please notify the Service Award Coordinator @ 801-581-5469 of your intentions.
I would like cash rather than an award from the OC Tanner website.How do I do that?
First, the department must agree. It must be handled as a paycheck and taxes must be taken out through your accounting person in your department. Please notify the Service Award Coordinator @ 801-581-5469 of your intentions.
May I order from other years of service rather than my current one for which I am eligible?
Yes, you may as long as you order from a year that is below your current service award year. You will also need to notify the Service Award Coordinator @ 801-581-5469 so that record adjustments may be made to allow you to do this.
I ordered my service award and it has not come yet.What is taking so long?
Call the Service Award Coordinator @ 801-581-5469. The Coordinator can track your package for you.
I am a hospital employee.Who takes care of our service awards?
The Coordinator is in UH Employee Services @ 585-7287.
I am an employee in phased retirement. Am I eligible for a service award?
An employee in phased retirement is not eligible for a service award.
My gift is broken.What do I do?
Keep all packaging and instructions. Call the Service Award Coordinator @ 801-581-5469.