University of Utah Job Description
Job Summary
Supervises and coordinates activities within a copy center. Assigns tasks and equipment usage, controls cash flow, prepares and makes cash deposits, and responds to customers questions or complaints.
Qualifications
Three years related experience with at least two in a copy center environment, or equivalency; familiarity with copyright laws; and demonstrated communication and human relations skills required.
Experience should include an in-depth knowledge of high-speed duplicating equipment, a technical understanding of specialized binding processes, duplicating and graphics, cash handling, price estimating and machine maintenance.
Bachelor's degree in Business or Marketing and an understanding of multi-color offset printing preferred.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Disclaimer
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Essential Functions
Problem Solving
This position makes hiring/firing decisions, and salary and disciplinary recommendations. He/she trains, assigns work and resolves complaints and grievances. The incumbent prepares and oversees a small operating budget and works with vendors to select equipment for the copy center (authorizes purchases up to $500.00).
Some challenges the incumbent may encounter involve dealing with disgruntled customers who are unhappy with delays, quality of work, charges, or miscellaneous issues. Also, the volume for printed materials and services often fluctuates dramatically. The beginning of a quarter is very demanding and requires additional temporary help. The incumbent must understand the manpower demands for peak and slow times in order to staff according to need. A third challenge presents itself in the competition the University faces in the printing establishments of the local area. This requires a need for marketing efforts and quality control.
Comments
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.