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Job Description




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University of Utah Job Description


Job Title: Coordinator, Alarm Systems
Job Code: 2336 Grade/FLSA: B/Non-Exempt
Updated By: WLS, July 2003

Job Summary

Provides customer service and departmental support for the Intrusion Alarm/Access System and Fire Alarm System. Provides training to department representatives on the alarm system and the use of their master account.

Qualifications

Two years office experience with one year in a security, police or dispatch setting or equivalency required. Proficiency in the use of computers and software required. Demonstrated human relation and effective communication skills also required.

This position has no responsibility for providing care to patients.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Essential Functions

  1. Acts as the main contact for departments with alarm or access needs or questions.
  2. Maintains the secure logiplex web site and host computers.
  3. Provides training to all public safety employees and department representatives on how to use the web server and how each alarm should be handled.
  4. Runs alarm history reports to determine possible mechanical or procedural problems with the alarm system.
  5. Works with departments requesting new alarms or changes to existing systems.
  6. Files alarm protocols and department records as necessary.

    Problem Solving

    Public Safety receives many alarms daily, most are either mechanical or employee error. Incumbents in this position are responsible for analyzing the alarms to determine the reason for them. The incumbent recommends repairs, disablement of the alarm or provides additional training to employees to ensure they know how to operate the system.



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