Job Description

University of Utah Job Description

Job Summary

Under general supervision; receives and dispatches routine and emergency calls for police, medical and other Public Safety Agencies as designated.

*Meets / exceeds all qualifications of a Dispatcher I*

Qualifications

• 18 years old.
• High School diploma, GED or equivalent.
• Type 40 WPM.
• Legal to work in the United States.
• No disqualifying criminal history.
• “Train the Trainer” certified to train new employees.
• Must be current on all EMD, CPR, BCI, POST Certifications, ICS 100, 200, 700, 800.
• Must have worked as a 911 Dispatcher or a Dispatcher I for at least 3 professional years.  
• Must demonstrate proficiency in all aspects of Police, Medical and Security duties and performed other duties as assigned (i.e. Dispatch Schedules, maintaining schedules in outlook, etc.).

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Essential Functions

Essential functions; as determined under the American with Disabilities Act, may include the following tasks, knowledge and other characteristics of duties.  This list of tasks is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and/or tasks performed by positions of class.  The approved class specifications are not intended to and do not infer or create any compensation or contract rights to any person(s).  This updated job description supersedes prior descriptions for the same position.  The University of Utah Department of Public Safety reserves the right to add or change duties as deemed necessary.

Problem Solving

Performs advanced level emergency communications and dispatch duties, receives and coordinates routine and emergency requests for the public safety department, dispatches patrol cars driver’s license, and other information, enter and retrieves information from the computer, learns to operate the telephones, operate multiple departments on the channel, uses other office equipment.