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Workshops and Classes

Training and Development is committed to providing professional learning opportunities for University of Utah employees through workshops, programs and resources. Workshops are offered covering various topics from professional development to policy specific and everything in between.

Classes are NO COST to all University of Utah employees.*
*
(except for Survival Spanish for Healthcare Professionals and Medical Terminology)

Please click on the link for the workshop you are interested in for a description:

Communication

Business Writing
Communicating With Your Manager
Giving and Receiving Feedback
Interpersonal Communication
Listening Skills
Meeting Planning & Facilitation
Navigating Communication Styles
Team Communication & Collaboration: Lost at Sea Survival Simulation

Customer Service

Calming Upset Customers
Customer CARE Essentials

Managing & Supervising

Delegation
Documenting Employee Performance
Hiring & Interviewing (formerly Selecting Outstanding Staff)
HR Policies for Supervisors (Formerly First Line Fundamentals)
Leading Change
Performance Management
Transitioning from Staff to Manager

Medical Skills

Medical Terminology
Survival Spanish for Healthcare Providers

Personal Development

Anger Management
Assertiveness Skills
Dealing with Change
Stress Management
Working With Difficult People

Policy & Procedures

Discrimination, Sexual Harassment, and the ADA for Managers
Discrimination, Sexual Harassment, and the ADA for Employees
Family Medical Leave Act (FMLA) Workshop for Supervisors
HR Policies for Supervisors (Formerly First Line Fundamentals)
PAN Form Training
Payroll Training

Professional Development

Conflict Management
Decision Making
Employee Enrichment Program - Interpersonal Communication Program
Employee Enrichment Program - Outstanding Customer Service Program
Employee Enrichment Program - Professional Development
Goal Setting
Innovation and Creativity
Personal Productivity & Workspace Organization
Presentation Skills
Time Management
Train the Trainer - Fall 08
Training Lite: Preparing for a Difficult Conversation

Business Officer Training (offered by Financial and Business Services)

60 Day Rule Workshop
Accounts Payable & Procurement Methods
Endowments 101
Internal Controls
Intro to Financial & Business Services for New Hires
Limited Purchase Checks (LPC)
Non-Resident Alien Payments
Online Departmental Deposit Forms
Online Tuition Authorization Forms
Procurement Basics
Purchasing Card Reallocator Training
Purchasing Card Training
Sales Tax
Sales Tax Update
Small Business Supplier Showcase
Tax Overview
Travel Planner Procedures
Travel Principles & Web Application
University Accounting Principles
Visitor Lodging Workshop

Alphabetical List of Classes